Zoom is repositioning from videoconferencing to a unified work platform with Zoom AI Companion, Contact Center, and Workplace. Enterprise net dollar retention has stabilized, but SMB churn remains elevated. Cash flow and balance sheet are strong, supporting buybacks. Re-rating requires durable AI monetization or accretive M&A. Limited near-term catalysts.
Thesis reviewed May 29, 2026
Zoom Communications Inc. is headquartered in United States, which is currently showing moderate signals.
🇺🇸United States60NEUTRALView United States risk detail →💻Technology24WATCH| Ticker | Company | Score | Gap | Signal Δ | Action |
|---|---|---|---|---|---|
| ZS | Zscaler Inc. | 29 | +14% | ↓8% | EARLY |
| META | Meta Platforms Inc. | 29 | +20% | ↓8% | EARLY |
| HUBS | HubSpot Inc. | 29 | +10% | ↓8% | EARLY |
| SHOP | Shopify Inc. | 29 | +13% | ↓8% | EARLY |
| SNOW | Snowflake Inc. | 29 | +9% | ↓8% | NEUTRAL |
| PSO | Pearson PLC | 29 | +10% | ↓8% | NEUTRAL |
| NOW | ServiceNow Inc. | 29 | +17% | ↓8% | EARLY |
Investors who hold ZM may also have indirect exposure through these country funds.
Zoom Contact Center crosses 1,000 enterprise customers
Zoom AI Companion 2 launches with custom agent builder
Estimates · Yahoo Finance · Not audited figures
[Senate Hearing 119-] [From the U.S. Government Publishing Office] OPEN HEARING: PENDING NOMINATIONS OF JOHN DEVER, TO BE GENERAL COUNSEL OF THE OFFICE OF THE DIRECTOR OF NA- TIONAL INTELLIGENCE; CHRISTOPHER FOX, TO BE INSPECTOR GENERAL OF THE INTEL- LIGENCE COMMUNITY; MATTHEW A. KOZMA, TO BE UNDER SECRETARY FOR INTEL- LIGENCE AND ANALYSIS, DEPARTMENT OF HOMELAND SECURITY; GEORGE WESLEY STREET, TO BE DIRECTOR OF THE NA- TIONAL COUNTERINTELLIGENCE AND SECU- …